W Dallas - Victory

THE LOCATION WAS GREAT WITHIN WALKING DISTANCE OF OUR EVENT, THE FACILITIES WERE CLEAN , ROOM WAS A GREAT SIZE , BED WAS COMFORTABLE, VIEW AT NIGHT WAS GOOD , DURING THE DAY YOU COULD SEE ALOT OF CONSTRUCTION WHICH IS NOT THEIR FAULT . NICE PARTY VIBE AT NIGHT AT THIER BAR , NICE POOL ON THE 16TH FLOOR , THEY HAVE A FITNESS CENTER AND SPA ON-SITE

We stayed here for a Stars game. The stadium is literally across the street. Staff was pleasant, the room was amazing, and everything was sparkly and clean. Exactly what you would expect from a place like the W.

Location is fantastic. Steps from AA center, restaurants, bars. The view from our corner suite AA center view was awesome. But….. the bed in our $500 + room had the most uncomfortable bed either of us have ever experienced. The room would not cool below 72 degrees no matter what you set it on. Also not cool for a room this price. We loved the corner suite lay out and the balcony. But this room faces AA center is mostly windows, purposefully the problem with that is it’s like being on the Vegas strip because of the flashing bill boards at AA center. They did try to accommodate that with really heavy block out curtains but they just didn’t do the job. This is an amazingly appointed room that was extremely uncomfortable for us because we were hot, had flashing lights in our face, and had a seriously uncomfortable bed. Worst two nights of sleep I can remember in a hotel room. The valet service was great, really great guys doing that job. The front desk people had NY attitudes and were very unfriendly and unhelpful. The spa and hotel bar were very nice and we had good service. Overall I would not stay there again which is unfortunate. I’m not willing to pay that price for controlled temps and board like bed.

The customer service and the location of the hotel were perfect! The room was extremely clean👍🏻 …. …AND ABSOLUTELY THE BEST POOL BY FAR!

Location was awesome!! The bed was okay, Staff was very helpful. We forgot toothpaste and they gave us some.